Terms & Conditions

Last updated: 30 September 2026

These terms apply to the services of Founders Hub and to the use of this website. By confirming a quotation or paying for a service, you agree to them.

1. Who we are

Founders Hub is a business setup company in Dubai, licensed by the Department of Economy and Tourism (DET) under trade license No. 1643049. Our office is at Office #101, Al Nisf Building, Airport Road, Dubai. You can reach us on WhatsApp or by phone at +971 58 540 8000.

2. What we do

We advise you on company formation, license renewals and amendments, visas and related government transactions, and we prepare, submit and follow your applications with the relevant authorities.

Every approval is decided by the relevant authority, such as the Department of Economy and Tourism, the residency and immigration authorities, the Ministry of Human Resources and Emiratisation, free zone authorities, or a bank. We do not guarantee that any application will be approved.

3. Prices and packages

Package prices on this website are starting points. Your final price depends on your business activity and is confirmed in a written quotation before we start.

Anything not listed in the package or in your quotation is not included. For example:

• Additional visas or visas for family members
• Translation or attestation of documents
• Physical office, shop or warehouse rent
• Approvals from other authorities for regulated activities
• Government fines or penalties

If a government authority changes its fees, the price of the affected stage may change. We will tell you before any change applies to you.

4. Quotations

We send your quotation by WhatsApp or email. A quotation is valid for 14 days from the date it is sent. After that, we confirm the price again before starting.

5. Payment

Payment is made in stages. Before each stage starts (for example the license, then the visa), you pay the amount for that stage as listed in your quotation. We start a stage only after its payment is received.

6. Cancellation and refunds

• Our service fees are non-refundable once paid.
• If you cancel, we refund any government fees you paid us that have not yet been paid to the authority.
• If an authority rejects an application for reasons outside our control, our service fees are not refunded. We refund any government fees that have not yet been paid to the authority.
• Government fees already paid to an authority are non-refundable, as set by that authority.

7. Your responsibilities

• Provide complete, accurate and genuine documents and information.
• Reply to our requests on time. Delays caused by missing or late documents are outside our responsibility.
• Complete any step that must be done in person or by you, such as medical tests, biometrics or signatures.
• Use your license only for the activities it allows, in line with UAE laws.

8. Timelines

Any timeline we give is an estimate based on our experience. Actual processing times depend on the authorities and on receiving your documents.

9. Bank accounts and visas

With bank account assistance, we prepare your documents and guide you through the process. Opening the account is decided by the bank. Residence visas are subject to the medical test, security clearance and approval of the relevant authorities.

10. Renewals and amendments

You are responsible for renewing your license and visas on time. Fines caused by late renewal are your responsibility, unless the delay was caused by us.

11. Limitation of liability

We are not responsible for decisions, delays or policy changes by government authorities or banks. Our total liability for any service is limited to the service fees you paid us for that service.

12. Your information

We use your information only to provide our services, as explained in our Privacy Policy.

13. This website

The information on this website is general and is not legal advice. We may update prices, services and content at any time.

14. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have jurisdiction over any dispute.

15. Changes to these terms

We may update these terms. The version on this page applies from its "last updated" date. The terms in effect when you confirm your quotation apply to that service.